Frequently Asked Questions

Website Design Process

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How does the website design process work?

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At Didgy Media, we've streamlined our website design process to make it as smooth and efficient as possible for our clients. Here's a brief overview:

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1. Initial Consultation: We'll start by discussing your business needs, preferences, and goals to understand your vision for the website.

2. Design Phase: Our expert team will create a custom website design tailored to your business, incorporating your branding elements and desired features.

3. Development and Testing: Once you approve the design, we'll proceed with developing the website and rigorously test it to ensure functionality and compatibility across different devices.

4. Launch: After thorough testing and your final approval, we'll launch your website, making it live for your audience to see.

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What is the turnaround time for creating a website?

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The turnaround time for creating a website can vary depending on the complexity of your project and the extent of customisation required. However, we strive to deliver websites within 2-3 weeks, ensuring a timely launch for your business.

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Can I provide my own content and images for the website?

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Yes, absolutely! We encourage our clients to provide their own content and images as it helps personalize your website and aligns with your brand identity. If you need assistance with content creation or sourcing images, our team is here to help you every step of the way.

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Pricing and Packages

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What are your pricing plans?

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We offer transparent and budget-friendly pricing plans for our website design services. Our primary offering includes free web design with only a monthly hosting and maintenance fee of £29.99. Additionally, we provide optional add-ons for advanced features or customization based on your specific needs.

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Is there a setup fee for the free web design offer?

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No, there's no setup fee for our free web design offer. We believe in providing affordable solutions for small businesses without any hidden costs or upfront fees.

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What is included in the monthly hosting and maintenance fee?

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Our monthly hosting and maintenance fee covers essential services to ensure the optimal performance and security of your website. This includes:

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• Website Hosting: Reliable hosting to keep your website accessible online.

• Regular Backups: Scheduled backups to protect your data and content.

• Security Updates: Ongoing updates to safeguard your website against security threats.

• Technical Support: Dedicated support to address any queries or issues you may encounter with your website.

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Support and Maintenance

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Do you offer ongoing support after the website is live?

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Yes, we provide comprehensive support to our clients even after the website is live. Our dedicated support team is here to assist you with any questions, updates, or technical issues you may have, ensuring that your website remains up-to-date and fully functional.

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Can I upgrade my website or change my plan in the future?

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Yes, you can upgrade your website or change your plan at any time based on your evolving needs. Whether you need additional features, more resources, or a custom solution, we're flexible and ready to accommodate your requirements, ensuring that your website grows alongside your business.

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What does a typical Website Cost in the UK

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A typical website for a small business in the UK can cost anywhere from £500 to £5000 or more, depending on factors such as design complexity, functionality requirements, and additional services included. With Didgy Media Website Design, you can enjoy free web design and get started with your online presence for just a monthly hosting and maintenance fee of £29.99.